Depending on who is paying for your fees, there are a number of steps you may have to take, please see the sections below.

Please note that at Liverpool Heart and Chest Hospital, you will be billed for your hospital fees and your consultant fees separately.

Self-pay

If you are paying for your own care, you will be asked to pay a deposit for the hospital fees which is payable on or before admission. The deposit is based on an estimation of the expected total cost of the treatment using the medical information provided at the time of booking. 

If a deposit hasn't been paid in advance, it's not possible for us to admit you as an inpatient or outpatient.

Our finance team will keep track of your account, and you will be charged afterwards for any additional care and treatment you may have. Outstanding accounts are reviewed regularly.

If you're an outpatient, then payment will be taken by the reception staff once all tests and consultations have been completed.

Private Medical Insurance

Medical insurance cover is a contract between patients and their insurer. If the insurer does not recognise the claim, then patients are ultimately responsible for settling their own account.

The hospital strongly advises that all patients check their eligibility before admission, with particular reference to exclusions and waiting periods.
Prior to their appointment or admission, you should ensure that your insurer provides the hospital with your membership number and an authorisation reference for your care.

Company and Embassy Sponsors

If your care is sponsored by a third party (individual, company or embassy), you will need to supply a guarantee of payment letter in advance from your sponsor clearly accepting responsibility for payment of your account.

Prior to the appointment or admission date, this letter must be received and agreed by the hospital. The hospital accepts sponsorship from credit-worthy UK based companies, UK-based embassies and international private sector companies with a UK presence.